HACC transition to Commonwealth Home Support Programme (CHSP), Assessment Pathways in Aged Care - RAS and ACAP. Contact Information You can call my aged care on 1800 200 422 or visit the website at www.myagedcare.gov.au The call centre is open 8am-8pm Monday to Friday and 10am-2pm Saturday. Your Medicare Card number will be requested to confirm your identity. If My Aged Care services can help, they will refer you for a face-to-face assessment. The online application is quick and easy but if you would prefer, our friendly and knowledgeable contact centre staff will talk with you about your needs and circumstances and make the application for you. All aged care services in Australia are now run through ‘My Aged Care’. An advocate for my rights. Call 1800 200 422. MAC – My Aged Care. We don’t include the value of your home in your assessment. Advocacy services ensure that the rights of anyone receiving or seeking aged care services are supported. Introduction of a central client record to facilitate the collection and sharing of client information, and ensure the client is not repeating their story multiple times to different providers. This field is for validation purposes and should be left unchanged. Download My Aged Care – Application for Care Form as Word - 65 KB, 1 page . In NSW, life expectancy and the proportion of people living longer, often with chronic illness is increasing. Aged Care in Australia (also known as Elderly Care), is the provision of services to meet the unique needs of older people in Australia. My Aged Care (previously known as My Manor) centers are licensed homely facilities that provide a spectrum of services that include retirement, assisted living and medical nursing. My Aged Care provides: information on the different types of aged care services available Powered by 8verstudio – Website Specialist. My Aged Care @ PJ Old Town 25, Jalan Othman, Pjs 4, 46000 Petaling Jaya, Selangor, Malaysia, 46000 Petaling Jaya. Introduction of Regional Assessment Services (RAS) to conduct face-to-face assessment for clients, providing a link to CHSP services and short term case management. They also make it easier to make decisions about care. My Aged Care is the starting point to access Australian Government-funded aged care services. You can call My Aged Care on 1800 200 422 or ask your GP to make a referral for you. If you're having problems using a document with … Their call centre staff will talk with you about your needs and circumstances. NSW Health is committed to supporting people to access the services they need to live in their own homes and maintain their independence as they get older. The Commonwealth Government is introducing changes to aged care in Australia with the vision of creating a more sustainable aged care system for future generations. My Aged Care will maintain a central client record, providing an improved flow of information between consumers, assessment organisations and healthcare service providers. This is a central website and phone number that the Australian Government runs. 1800 836 799 My Aged Care @ My Manor 27, Jalan Taman 7/6, 46050 Petaling Jaya, Selangor. Text Alternative: The My Aged Care Contact Centre receives inbound referrals and registers and screens clients before further assessment by either Regional Assessment Teams or Aged Care Assessment Teams to determine care needs. Dementia Services Framework 2010-2015 - Report on Implementation, Interpreting/translating & multicultural health services, Your Room - Information about alcohol and other drugs, Government Information Public Access Act (GIPA), Policy directives, guidelines and information bulletins, Student clearance for clinical placements, My Aged Care Assessment and Service Referral Pathways, Factsheet - What the My Aged Care Changes in 2015 Mean for Assessors, Factsheet - What the My Aged Care Changes Mean for Service Providers, Consumer brochure - Find the help you need with My Aged Care. ACAT – Aged Care assessment team My Aged Care became fully operational and now conducts registration and screening of referrals for assessments by Regional Assessment Services (RAS) for referral to entry-level Home Support Services (CHSP) or comprehensive assessments by Aged Care and Assessment Teams (ACATs) for referral to residential aged care, Home Care Packages and Transitional Aged Care. My Aged Care. central point of access for aged care services and information in Australia With people over the aged of 65 representing ~20% of the population in 2030 compared to 14% in 2006, developing a system of aged care service delivery that is sustainable and integrated with the wider health system is a priority for NSW Health. My Aged Care … How is My Aged Care changing in 2015? Find out if you’re eligible for government-funded services using My Aged Care: Online or call 1800 200 422 You may need a face-to-face assessment and an income assessment. If you’ve got any questions regarding any of our services, our Customer Care Managers are only a phone call away. Call. You can apply for an assessment online or you can call My Aged Care on 1800 200 422. A face-to-face assessment with a My Aged Care assessor will be arranged at your home. My Aged Care has a dedicated customer contact centre that you can call or email. Not all aged care providers need to be approved by the Commission to provide services. My Aged Care @ Jalan Assunta 9 Jalan Assunta 4/52, 46050 Petaling Jaya, Selangor. Aged care is the support provided to older people who need help in their own home or who can no longer live at home. My Aged Care is a central point of access for aged care services and information in Australia. An advocate for my rights Advocacy services ensure that the rights of anyone receiving or seeking aged care services are supported. Please enable scripts and reload this page. If you applied for an assessment online (through the My Aged Care website), your Online Account will already be activated. Download My Aged Care – Application for Care Form as PDF - 324 KB, 1 page . You may need help with cleaning, health problems or moving about. If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. My Aged Care @ Ipoh 2 Lebuh Cecil Rae, Taman Canning, 31400 Ipoh. My Aged Care was expanded on … We may be able to help you with the costs of a Home Care Package or residential aged care. This will be done during your call so you know it’s been activated. Once you have found a new provider you will need to contact My Aged Care on 1800 200 422 to re-activate your referral code. Eligibility for aged care homes. Increasing choice in home care As of 27 February 2017, funding for a home care package follows the care … Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. We can offset some of the cost of your care based on your income, assets and type of care you need. Call us - 1300 721 855 Look for the conditions, such as notice periods and exit amounts. Uniting Elanora is a wonderfully vibrant aged care residence in the Illawarra beachside town of Shellharbour. My Aged Care Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. To do this we need your financial details. How to get help with the cost of a Home Care Package We assess your income to work out how much you need to pay for a Home Care Package. We are open: Monday to Friday: 8am to 8pm; Saturdays: 10am to 2pm; Closed on Sundays and national public holidays. You can call the My Aged Care contact centre on 1800 200 422. For queries about transitional arrangements or information on the effects of Commonwealth Aged Care reforms in NSW in your LHD, please contact your NSW Health Aged Care Contact. The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. NSW Health is working with local health districts to support them through the transition period. My Aged Care My Aged Care gives older Australians, their families, carers and other representatives a single place to find out about the aged care system. Visit My Aged Care online or call 1800 200 422. My Aged Care @ Ipoh 2 Lebuh Cecil Rae, Taman Canning, 31400 Ipoh. If you need some help, the My Aged Care team can answer most of your questions over the phone. NSW Health is working with the Commonwealth Government to implement the Aged Care Reforms, organising aged and community care services for older people that better meet their changing needs, and offering greater choice and involvement in the way these services are delivered. The Act also outlines objectives of equitable access on the basis of need, high-quality care to meet individuals’ needs, and protection of the health and wellbeing of care recipients. Call us 1300 702 319 Phone: +61 2 8311 2518 (international) To find out more information about My Aged Care you can go to the My Aged Care website or call 1800 200 422 (Mon-Fri 8am - 8pm, Sat 10am - 2pm), from any location within Australia. Elean : +60 17-714 4500 Karthi: +60 17-851 7500 Norshafizatul : +60 17-851 7500 Hor Chee Pun (MAC @ Ipoh) : +60 12-647 7500, +60 3-7932 2638, +60 3-7773 2638, +60 5-541 6812 (MAC Ipoh), At My Aged Care, we provide a wide range of services that cater for the elderly, Copyright © 2019 My Aged Care. As you get older, it can become harder to do things on your own. Call My Aged Care on 1800 200 422 to activate your Online Account. Home and Community Care (HACC) Services will transition to the Commonwealth Home Support Programme (CHSP) to address fragmentation of current system, provide focus on wellness and reablement, continuity of care, streamlined funding arrangements. The Regional Assessment Team assesses clients for referral to the Commonwealth Home Support Program for entry-level support services, while the Aged Care Assessment Team will assess clients with more complex, multiple care needs, for either Residential Aged Care; Home Care Packages; Transitional Aged Care; or occasionally, to entry-level services under the Commonwealth Home Support Program. Between 1 July - 31 December 2015 ACATs will transition to full My Aged Care functionality. 1800 200 422 This system aims to provide easy to navigate care transitions that address the changing needs of older people. *Call charges may apply from mobiles and payphones. A national package of aged care reforms commenced in 2012, with the first major changes implemented on 1 July 2013. The Commonwealth HACC Program has transitioned to the CHSP. My Aged Care @ PJ Old Town 25, Jalan Othman, Pjs 4, 46000 Petaling Jaya, Selangor, Malaysia, 46000 Petaling Jaya. Care recipients can search for these providers on My Aged Care. If you want us to step you through the process, give Vision Australia a call on 1300 84 74 66. A website and contact centre provide information and referrals for clients and their carers to be assessed for aged care services. Read more about advocacy It can help you with the provider and assessor portals and the National Aged Care Mandatory Quality Indicator Program. The first step to accessing federal government-funded aged care services is to call My Aged Care on 1800 200 422. Alternatively, you can leave a fax, email or make an enquiry online. It can include: 1. help with everyday living— such as housework, shopping, cooking or social outings 2. equipment— such as walking frames 3. home modifications— such as handrails or ramps 4. personal care— such as dressing, eating, bathing or going to the toilet 5. healt… They also make it easier to make decisions about care. My Aged Care, often referred to as MAC, is the Australian Government’s starting point for anyone looking to access government-funded care services. This helpline is for government-subsidised aged care service providers and assessors. The phone line and website can help older Australians, their families and carers to get the help and support they need. For more information, see Aged Care changes – the journey so far. A supplement paid to aged care providers on behalf of care recipients who experience financial hardship. Monday to Friday: 8am - 8pm; Saturdays: 10am - 2pm; Closed on Sundays and national public holidays; Translating and Interpreting Service My Aged Care will facilitate face-to-face assessment through Regional Assessment Service (RAS) organisations to determine care needs with a focus on reablement, service matching and capability. For further resources on the transition, please email agedcare@doh.health.nsw.gov.au. My Aged Care service provider portal . It is closed on Sundays and national public holidays. The aim of the aged care system, as described by the Productivity Commission (2018), is to promote the wellbeing and independence of older people (and their carers), by enabling them to stay in their own homes or by supporting their care needs in residential care. How do I refer people over 65 for an aged care assessment? You may be trying to access this site from a secured browser on the server. If you’re thinking about entering an aged care facility, or getting help living at home, we may help with the cost. The My Aged Care … After referral all pathways lead to client support plans with service planning and delivery. For information on COVID-19, the Royal Commission into Aged Care Quality and Safety, scheduled website maintenance and other important news, see News and updates. If you are calling from overseas, dial +61 2 6289 1555 (office hours) and ask for the My Aged Care contact centre. This overall aim is implicit in the Aged Care Act 1997. To maintain funding, the Government assesses and monitors the approved provider’s performance against the Aged Care Quality Standards. Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. It has a central registration point where clients have their needs assessed before being referred to a service. The information on my aged care can also be made available in languages other than English if you need an interpreter as well as other formats if you have a hearing or vision impairment. Visit one of our offices around Australia. Enveloped within lush and serene green environments that exude tranquility, … Before you make the decision to switch providers you should check your Home Care Agreement with your current Provider. We aim to provide documents in an accessible format. Elean : +60 17-714 4500 The My Aged Care system can be a little difficult to navigate, so we’ve put together a simple guide to introduce you to My Aged Care and their registration and assessment process. Full implementation of My Aged Care including roll-out of capabilities for CHSP on 1 July 2015 and commencement of capabilities for Aged Care Assessment Teams (ACATs) from 2 November 2015 to facilitate referral and access to the whole aged care system and provide nationally consistent comprehensive services. If you are already registered with My Aged Care and are looking for us on their website, simply use … Looking for us on the myagedcare.gov.au website?. Increasingly, polic… My Aged Care @ Jalan Assunta 9 Jalan Assunta 4/52, 46050 Petaling Jaya, Selangor. My Aged Care – Provider Portal User Guide: Part 1 Administrator Functions Download My Aged Care – Provider Portal User Guide: Part 1 Administrator Functions as PDF - 4.9 MB, 87 pages Download My Aged Care – Provider Portal User Guide: Part 1 Administrator Functions as Word - 8.8 MB, 87 pages Aged Care is changing to increase consumer choice and flexibility, to grow the sector to keep pace with demand and changing expectations. If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). It will provide three different access portals through which clients and carers, assessors, and providers can access the system. 1800 200 422. More information can be found at www.myagedcare.gov.au or by calling the My Aged Care contact centre on 1800 200 422. You can go to Step 2. Modern and well appointed, it’s designed to mirror the comforts of … There are 5 steps to get help with aged care and the costs of aged care. For more on exit amounts click here. A printable version of the following My Aged Care Assessment and Service Referral Pathways is also available. My Aged Care will also introduce a standardised national approach to assessment which will enable the development of a streamlined and consistent client referral process across LHDs, with service providers able to make one electronic referral to My Aged Care for multiple services for a client. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. Read more about advocacy Call from 8am to 8pm Monday to Friday or 10am to 2pm Saturday. Call 1800 200 422. If you need some help, the My Aged Care team can answer most of your questions over the phone. 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